Terms of service.
Last updated: 6 May 2026
Terms for using OpenBooth as a live audio platform.
Scope
These terms apply to all contracts between Saizew Kapital UG (haftungsbeschränkt) (hereafter the “Provider”) and you (hereafter the “User”) for the use of the OpenBooth platform. Diverging terms are not accepted unless the Provider expressly agrees to them in writing.
Subject of the contract
The Provider supplies a browser-based software that lets users produce live audio broadcasts, transmit them to listeners and invite guests. The exact functionality is described in the current product description on openbooth.io.
Conclusion of contract
The contract is concluded by registering an account. The User confirms that they are at least 16 years old and have full legal capacity.
Services and availability
The Provider aims for an average annual availability of 99.5 percent. Planned maintenance windows are announced in advance. There is no claim to permanent availability.
Pricing and payment
Current prices are listed on /pricing. Subscriptions are billed monthly or yearly in advance, depending on the chosen model. Usage-based add-ons are billed at the end of the month. All prices are exclusive of statutory VAT.
Payment is processed via Stripe Payments Europe Ltd (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). With the order the User additionally accepts the applicable terms of use of Stripe.
User obligations
The User undertakes to
- keep their access credentials confidential,
- not transmit unlawful, defamatory, harmful to minors or copyright-infringing content,
- not use technical measures to circumvent security or licensing barriers,
- inform their guests and listeners of relevant privacy notices.
Suspension and termination by the Provider
In case of a breach of these terms or abusive use, the Provider may suspend the account or terminate the contract for cause without notice. Amounts already paid are not refunded in this case.
Termination by the User
The User may cancel an existing subscription at the end of the current billing period. Cancellation can be done in the account area or informally by email to [email protected].
Liability
The Provider is liable without limitation for intent and gross negligence as well as for damages from injury to life, body or health. For simple negligence, the Provider is liable only for breach of essential contractual obligations and limited in amount to the damage typically foreseeable for the contract.
Right of withdrawal for consumers
Withdrawal notice. Consumers (§ 13 BGB) have a right of withdrawal under the following terms:
Right of withdrawal. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded.
To exercise the right of withdrawal, you must inform us by means of a clear statement of your decision to withdraw from this contract. Withdrawal is possible via Billing in the sidebar of your organization. There you cancel the subscription directly and trigger the refund.
You may also declare withdrawal by email or postal mail:
Saizew Kapital UG (haftungsbeschränkt), Grenzstraße 45, 26382 Wilhelmshaven, Germany
Email: [email protected]
You may also use the model withdrawal form, though this is not required. To meet the withdrawal deadline, it is sufficient that you send the notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of withdrawal. If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and at the latest within fourteen days from the day on which we received the notice of your withdrawal. For the reimbursement we use the same payment method that you used for the original transaction.
Expiry on yearly upfront payment. When entering into a yearly subscription, you expressly request during checkout that performance begin immediately and acknowledge that your right of withdrawal expires upon full performance of the contract. With monthly billing the 14-day right of withdrawal applies without restriction.
No right of withdrawal for businesses. The right of withdrawal does not exist for contracts concluded with businesses (§ 14 BGB) in the course of their commercial or self-employed activity. OpenBooth voluntarily grants businesses an identical 14-day return option, but no legal claim to it exists.
Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Should individual provisions of these terms be invalid, the validity of the remaining provisions shall remain unaffected.